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Teams at Beckman Coulter have evaluated the risk of the PrintNightmare vulnerability on our products.
Please see information pertaining to specific products below. If your product is not listed here please contact your local hotline or submit a support request. This page will be updated as additional information becomes available.
| Product Line | Model Names | Recommendations and Comments |
| Immunoassay Systems | Access 2, UniCel DxI 600, UniCel DxI 800 | Beckman Coulter instruments are often configured to operate within a private network. Beckman Coulter recommends contacting your hospital IT department to understand the risk of your system to this type of attack. If the instrument is connected to an open network environment, Beckman Coulter recommends isolating the system from this type of network. You may continue to use serial connections for LIS communication and print using only locally attached printers. Please contact your local service representative for additional information. |
| Chemistry Systems | AU Models (DxC700AU, AU480, AU680, AU5800) | Beckman Coulter instruments are often configured to operate within a private network. Beckman Coulter recommends contacting your hospital IT department to understand the risk of your system to this type of attack. If the instrument is connected to an open network environment, Beckman Coulter recommends isolating the system from this type of network. You may continue to use serial connections for LIS communication and print using only locally attached printers.
Please contact your local service representative for additional information |
| UniCel DxC 600, UniCel DxC 800 | These systems do not use a Windows operating system. The vulnerability and Microsoft patch are not applicable. | |
| Blood Bank | PK7400 | Beckman Coulter instruments are often configured to operate within a private network. Beckman Coulter recommends contacting your hospital IT department to understand the risk of your system to this type of attack. If the instrument is connected to an open network environment, Beckman Coulter recommends isolating the system from this type of network. You may continue to use serial connections for LIS communication and print using only locally attached printers.
Please contact your local service representative for additional information. |
| PK7300 | This system is configured to operate within a private network. You may continue to use serial connections for LIS communication (RS232C). | |
| Information Systems | DxONE Command Central | For installations on REMISOL ADVANCE systems, please refer to the REMISOL ADVANCE instructions. For installations on other systems within customer lab environments, patch according to the patching policy in place at the customer lab. |
| PROService, RAP Box | These systems do not use a Windows operating system. The vulnerability and Microsoft patch are not applicable. | |
| DxONE Inventory Manager | These systems do not use a Windows operating system. The vulnerability and Microsoft patch are not applicable. | |
| REMISOL ADVANCE | Please go to https://www.beckmancoulter.com/wsrportal/page/softwareDownloadSearch for patches and instructions. If you are using Windows 7 or Windows Server 2008, please call hotline support for instructions. | |
| DxONE Insights | These systems do not use a Windows operating system. The vulnerability and Microsoft patch are not applicable. | |
| DxONE Workflow Manager | These systems do not use a Windows operating system. The vulnerability and Microsoft patch are not applicable. | |
| Hematology | DxH 500/520/560 | These systems do not use a Windows operating system. The vulnerability and Microsoft patch are not applicable. |
| DxH 600, 800, SMS |
Follow the below steps to download and install the PrintNightmare patch: Important: Have a clean USB/Thumb drive with minimum memory of 4gb
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| DxH 900, 690T, SMS II | ||
| HmX, HmX AL | These systems do not use a Windows operating system. The vulnerability and Microsoft patch are not applicable. | |
| LH 500 | Beckman Coulter instruments are often configured to operate within a private network. Beckman Coulter recommends contacting your hospital IT department to understand the risk of your system to this type of attack. If the instrument is connected to an open network environment, Beckman Coulter recommends isolating the system from this type of network. You may continue to use serial connections for LIS communication and print using only locally attached printers. | |
| LH750, LH780, LH785, LH Slidemaker, LH Slidestrainer | Beckman Coulter instruments are often configured to operate within a private network. Beckman Coulter recommends contacting your hospital IT department to understand the risk of your system to this type of attack. If the instrument is connected to an open network environment, Beckman Coulter recommends isolating the system from this type of network. You may continue to use serial connections for LIS communication and print using only locally attached printers. | |
| Ac•T Family | These systems do not use a Windows operating system. The vulnerability and Microsoft patch are not applicable. | |
| Ac•T 5diff | Beckman Coulter instruments are often configured to operate within a private network. Beckman Coulter recommends contacting your hospital IT department to understand the risk of your system to this type of attack. If the instrument is connected to an open network environment, Beckman Coulter recommends isolating the system from this type of network. You may continue to use serial connections for LIS communication and print using only locally attached printers. | |
| Urinalysis | iRICELL, iQ Workcell, iChemVELOCITY, iQ200 | For Windows XP and Windows 7 systems Beckman Coulter is evaluating the available patch and/or the mitigations for the PrintNightmare vulnerability. We are scheduled to make this available by the end of October 2021. For Windows 10 systems the available patch and/or mitigations for the PrintNightmare vulnerability are scheduled to be available by the end of September 2021. Beckman Coulter recommends continuing to isolate your product from the network until then. |
| Lab Automation | Power Express | Prior to patch availability, Beckman Coulter recommends that you protect your Power Express system by taking the actions recommended by Microsoft. Please follow the link below to access instructions. Customer Installation Instructions Please contact your local service representative for additional information. . |
| AutoMate 1200, 1250, 2500, 2550 | Customer Installation Instructions | |
| Power Processor, Power Link | Prior to patch availability, Beckman Coulter recommends that you protect your Power Express system by taking the actions recommended by Microsoft. Please follow the link below to access instructions. Customer Installation Instructions |
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| DxA 5000 | Please contact your local service representative for additional information. | |
| Ipaw, ISB (Intelligent Sample Banking), Sorting Drive | Customer Installation Instructions | |
| Microbiology | LabPro Computers Provided by Beckman Coulter | For Windows 10 PC’s apply latest Beckman Coulter approved patch for Windows 10: Follow the link below to the Software Downloads page and search on the Diagnostics market segment and the Microbiology product line. Future patches for Microbiology products will be released for any new PrintNightmare CVEs after such a patch is made available by Microsoft and validated by Beckman Coulter. https://www.beckmancoulter.com/wsrportal/page/softwareDownloadSearch For networked Windows 7 PC’s Beckman Coulter's recommendation is to upgrade to Windows 10 and apply patch. Contact local Customer Technical Support for instructions. Prior to patch or upgrade of vulnerable networked LabPro PCs, the recommended mitigation is to isolate such PCs to a private network which is connected to no other networks or the internet. Although Microsoft has documented workarounds for each PrintNightmare CVE via its searchable vulnerability database (https://msrc.microsoft.com/update-guide/vulnerability), following these workarounds is not recommended due to impact to LabPro print operation. Use of such workarounds is not currently supported for LabPro. |
| MicroScan autoSCAN-4 DxM MicroScan WalkAway 40 SI DxM MicroScan WalkAway 96 SI DxM MicroScan WalkAway 40 plus DxM MicroScan WalkAway 96 plus |
These systems do not use a Windows operating system. The vulnerability and Microsoft patch are not applicable. | |
| Nephelometry | IMMAGE 800 | This system does not use a Windows operating system. The vulnerability and Microsoft patch are not applicable. |
| Clinical Centrifugation | StatSpin (MP, VT, CytoFuge2, Express2, Express3, Express4, CritSpin Reader) | Not Applicable. The systems do not use or contain the affected software. |
