Beckman Coulter, Inc.
 

Customer Support

   
   
 
 
Interlaboratory Quality Assurance Program (IQAP)

Beckman Coulter’s Interlaboratory Quality Assurance Program (IQAP) both complements and enhances your laboratory’s in-house quality control. It is a service offered to users of Beckman Coulter Hematology cell controls and calibrators worldwide. The IQAP program is comprehensive and easy to use.

Enrollment

We encourage you to enroll all of your Beckman Coulter instruments. When you enroll in IQAP, you are assigned a unique identification number for each instrument enrolled. It is an eight digit number that identifies your facility, the laboratory location of your instrument, and the instrument itself. Enroll in IQAP.

After you enroll in IQAP, you will be notified which method is appropriate for your type of instrument.

Data Entry

There are three basic ways to submit control recovery data to the IQAP program. The method you use depends on the type of instrument you have: Diskette or Reagent Management Card,  Daily Data Entry Form, or Summary Data Entry Form.

IQAP Report

For each set of data you submit, you will receive a personalized report. It presents summaries of your results and compares them to those of the peer group (pool).

The IQAP report has four main sections:

Identification: demographics of your institution
Notes: narrative notes on acceptability of results and informational bulletins
Data Evaluation: a statistical summary of your data and peer group results
Instrument Performance Matrix: a visual summary of your instrument’s accuracy
and precision

Only Beckman Coulter offers a complete system of support with instruments, reagents, calibrators and controls, service support, education, and technical assistance. We know you appreciate the convenience of a complete service supplier and we appreciate your business!

To order IQAP supplies send an e-mail to iqap.reports@beckmancoulter.com. Please include your Institution name, IQAP participant ID, a contact phone number and a description of the items you need.

If you have any comments or questions about IQAP, call us toll free at 1-800-526-7694 (U.S. and Canada). In other countries, contact your local Beckman Coulter Representative.